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Which Ports Need to Be Opened

Question：Use EdgeAccess, which ports should be opened?​

Answer：The ports that need to be opened are divided into two aspects​

  • HMI network

    • TCP port：18883 (Asia server), 8883 (Europe server)
    • TCP && UDP port：9993

  • Desktop network

    • TCP && UDP port：9993

Before use, you need to confirm the export access status of the relevant ports with the local network administrator.

Confirm method：​

  • HMI network
    • PC access to HMI network
    • Enable Telnet client in Windows system (if not enabled)
      • Control Panel → Programs → Turn Windows features on or off → Check Telnet Client
    • Open command prompt (CMD)
    • Enter telnet [target IP] [port]
      • Asia：
        • telnet 106.14.99.124 18883
        • telnet 106.14.99.124 9993
      • Europe：
        • telnet 8.211.35.78 8883
        • telnet 8.211.35.78 9993
    • Result:
      • If a blank window appears or you see a Connected message → The port is connectable
      • If it shows Could not open connection → the port is unreachable or blocked by a firewall
  • Desktop network
    • Enable Telnet client in Windows system (if not enabled)
      • Control Panel → Programs → Turn Windows features on or off → Check Telnet Client
    • Open command prompt (CMD)
    • Enter telnet [target IP] [port]
      • Asia：
        • telnet 106.14.99.124 9993
      • Europe：
        • telnet 8.211.35.78 9993
    • Result:
      • If a blank window appears or you see a Connected message → The port is connectable
      • If it shows Could not open connection → the port is unreachable or blocked by a firewall